FAQThe answers to our most popular questions.
Woodwatch UNCHARTED officially started in April 2022. Unbeknownst to us, the story of UNCHARTED started almost 10 years ago, with the start of international brand WOODWATCH. Back then, we found ourselves on the unbeaten path, inspired by the outdoors, to go where no others had gone before, to make watches of a totally unique material, to do something that had not been done before.
We are based in the Netherlands, Europe. We also ship worldwide from our own warehouse in the Netherlands.
Creditcard (Visa, Mastercard, AMEX and Maestro)
You can enter your credit card information through our secure SSL connection and we will make sure your payment is processed safely.
This payment method is offered to customers with a Dutch bank account. iDeal allows you to process the payment within your own online banking system during the ordering process. In the familiar online environment of your bank, simply follow the usual security instructions during the payment process.
During the PayPal transaction, the payment will be securely debited from your PayPal account within your familiar online PayPal environment.
Apple Pay, Google Pay, Shop Pay
Pay within a click. Smooth and easy.
The prices shown on our website include any VAT at the prevailing rate for which we are responsible as the seller. Please note that the recipient of any products shipped outside the EU may also have to pay import duty or other taxes, or fees applied by customs or authorities in the country of receipt. If you are unsure about which charges might apply to your order, please contact your local tax or customs authorities.
Shipping & Returns
For more information about shipping and returns, please visit our shipping and returns page.